At TicketNetwork, we offer a 125% Money Back Guarantee, if:
- Your order is accepted by, but not delivered by the seller.
- Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the event.
- You were denied entry because of the tickets or invalid tickets were provided by the seller.
We offer a 100% Money Back Guarantee if your event is cancelled entirely with no rescheduled date.
Notes: (1) Verifiable proof must be provided by the venue in written letter format.
Written or stamped "voids" do not constitute verifiable proof;
(2) 100% refund for a cancelled event excludes shipping.